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Hi there! We are a small business that utilizes a made-to-order business model. This means, we don’t hold any inventory and we actually work with production and print partners to produce our products on demand.
So, as our customers place orders with us, we place orders with our suppliers to produce the items for them! We do this to keep our costs low, and quality high! Also, our market audience is in a relatively small niche. Therefore, it is not cost effective to order inventory in bulk as the volume is too low and unpredictable.
With that said, we want to offer a quality guarantee for you. You can expect to receive the item you ordered from us quickly, without any defects. If your item arrives damaged or with a print defect, we’ll offer you a replacement or a refund and let you keep the item!
Because we produce our items on demand with our partners, we reserve the right to deny a refund or exchange for other reasons. Again, we are a small business and we really appreciate your business!
Pax Christi!
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